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Delivery & Returns

Delivery Policy

At Family Tree Flower, we are committed to providing fast and reliable service within our community. To ensure quality, our delivery policy is tailored to ensure efficient and convenient service for our local customers.
 

Thank you for choosing Family Tree Flower. We look forward to serving you and ensuring your delivery experience is as seamless as possible.

Return & Refund Policy

At Family Tree Flower, we are dedicated to providing high-quality products and exceptional service. To ensure clarity and manage expectations, we have implemented the following policy regarding refunds and returns.

 

 While we do not offer refunds or accept returns, our primary goal is to ensure you are completely satisfied with your purchase. If you encounter any issues or if the product does not meet your expectations, please reach out to our customer service team.

 

How We Make It Right:

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  • Customer Support: Our team is here to assist you with any concerns or issues you may have. Contact us, and we will work diligently to address and resolve your concerns.

  • Resolution Options: Depending on the nature of your issue, we may offer alternatives such as exchanges (where applicable), store credit, or other solutions tailored to your situation.

  • Feedback: Your feedback is invaluable to us. If you have any suggestions on how we can improve our products or services, please let us know.

 

Thank you for your understanding and for choosing Family Tree Flower. We are committed to ensuring a positive experience and will do everything we can to make things right.

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